Legal

Privacy Policy

Welcome to Eastern Solar Panels. We are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website and services.

This policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, request quotations, schedule consultations, or interact with our advertisements and marketing campaigns.

1. About Us

Eastern Solar Panels specializes in providing residential, commercial, and industrial solar energy solutions, including solar panel installation, consultation, maintenance, and related services.

Website: www.solareastern.com

2. Information We Collect

When you contact us, fill out a form, request a quotation, or interact with our advertisements, we may collect the following personal information:

Personal Information

Full Name
Mobile Number
Email Address
Property Address
City and Location Details
Electricity Consumption Information
Roof or Property Information
Any other information voluntarily submitted by you

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Pages Visited
Referral Sources
Date and Time of Visit
Website Usage Data

3. How We Use Your Information

We use your information to:

Provide solar consultation and installation services
Schedule site inspections and surveys
Prepare quotations and project proposals
Respond to inquiries and customer support requests
Share information regarding solar solutions and government subsidy programs
Improve our website, products, and services
Conduct marketing and promotional activities
Measure advertising performance and optimize campaigns
Comply with legal and regulatory obligations

4. Advertising and Analytics

We may use third-party tools and technologies to understand user behavior, improve website performance, and deliver relevant advertisements. These platforms may collect information in accordance with their respective privacy policies.

Meta (Facebook) Pixel
Google Analytics
Google Ads Conversion Tracking
Google Tag Manager
Remarketing and Retargeting Technologies

5. Cookies Policy

Our website may use cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, however some website features may not function properly if cookies are disabled.

Improve user experience
Analyze website traffic
Remember user preferences
Measure marketing effectiveness
Deliver personalized advertisements

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may be shared only with the following, all of whom are required to protect your information and use it only for authorized purposes:

Authorized employees and representatives
Installation and service partners
Technology and analytics providers
Government authorities where required by law
Professional advisors and legal authorities when necessary

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements
Improve customer experience

9. Your Rights

Subject to applicable laws, you may have the right to exercise any of the following. To do so, please contact us using the details provided below.

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information regarding how your data is processed

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

11. Children's Privacy

Our services are intended for individuals above the age of 18 years. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this page periodically.

Consent: By using our website, you consent to the terms outlined in this Privacy Policy.

Questions About Your Privacy?

If you have any questions regarding this Privacy Policy or our data practices, please contact us directly.

Eastern Solar Panels, Near Awadh Petrol Pump, Sector J, Jankipuram, Lucknow, Uttar Pradesh, India